Kitchen CounterKitchen Counter

Help & Support

Frequently Asked Questions

How do I cancel my subscription?

Subscriptions are managed through the App Store (iOS) or Google Play Store (Android). Go to your device’s subscription settings to cancel. Cancel at least 24 hours before the end of your current billing period.

How do I delete my account?

Open the app, go to Profile > Delete Account. This permanently deletes your account and all data within 30 days.

Is my data safe?

Yes. Data is stored securely using Firebase (Google Cloud) with industry-standard encryption. See our Privacy Policy for details.

Are the AI-generated recipes safe for people with allergies?

While you can set dietary preferences, AI-generated recipes may contain allergens. Always check ingredients carefully. Not a substitute for professional dietary advice.

What’s included in the free version?

Free: recipe generation, interactive cooking mode with timers, shopping lists. Premium: pantry tracking, meal planning, unlimited recipe generation.

How do I restore my subscription on a new device?

Download the app on your new device, sign in with the same account, and your subscription restores automatically.

What payment methods do you accept?

Payments are processed through the App Store or Google Play. They accept credit/debit cards, carrier billing, and other regional methods.

Still need help?

We aim to respond within 24 hours.

support@kitchencounter.app